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One of the main reasons for choosing a communications standard is the availability of expert support. The members of PISA have formed a network where they can get support from each other, and a major benefit of being a member is that one can use the local PROFIBUS and PROFINET Competence Centre (PCC) for limited free email, telephonic and sometimes, face-to-face support. The PCC attend annual international meetings to stay abreast of the latest developments in PROFIBUS and PROFINET. They do callouts and audits all over Africa and have experience with solving even some of the most challenging PROFIBUS and PROFINET faults.